Cyberskills Privacy Statement

This privacy statement, together with our terms of use (“Terms of Use”) and any other documents referred to on it (“Privacy Policy”), sets out how Cyber Skills uses and processes any personal information that you provide when you use this website. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

· Company Name: Cyber Skills

· Address Ireland: Nimbus Centre, Munster Technological University, Bishopstown, Cork, T12 Y275 · Contact: Data Protection Officer at MTU

· Business email: dataprotection@mtu.ie

Our principal activity is to provide pathways and micro credentials for students and professionals. Website: https://www.cyberskills.ie/

At Cyber Skills, we are committed to ensuring that your privacy is protected when using this website.

Our Privacy Policy sets out the basis on which any personal information that we collect from you, or that you provide to us, will be processed by us. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with our Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Please check this page from time to time to ensure that you understand any changes made. This policy was last updated.

What information do we collect? How do we use it?

When you submit feedback or make an enquiry through our website, we need to know some details about you. This enables us to contact you. We collect your name, phone number, e-mail address and your message. We use this data to respond to any enquiries and take your feedback on how to improve our service.

Data Retention

Any data we collect from you will be stored confidentially and securely as required by Munster Technological University (MTU) Policies. The University is committed to ensuring that processing of university-controlled data is performed in a secure manner.

In keeping with the data protection principles, we will only store your data for as long as is necessary and in accordance with the University Records Retention Schedule.

We store your personal data primarily on the University premises and secure IT platforms within the European Economic Area (‘EEA’) which are also subject to European data protection requirements.

· Providing and personalizing our services

· Communicating with users

· Analysing website performance

· Marketing and promotional activities

Personal data collected through the “Contact Us” form is solely used for communication purposes and to provide personalized services to our users. We do not use the information submitted through the form for analysis or marketing purposes. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular audits.

We will hold some of your data indefinitely in support of your lifelong relationship with the University, or until you ask us to do otherwise. If you exercise your right to erasure, we will retain a core set of personal data which, for graduates, will include name, subject(s) studied, graduation details, date of birth and unique identification number so that we do not contact you inadvertently in future, and to maintain your education details for archive purposes.

We will always respect a request by you to stop contact by any or all methods of communication, or for any specific purpose.

If you have any queries about this privacy notice or how we process your personal data, you can contact our Data Protection Officers by email: dataprotection@mtu.ie

What is a Cookie?

A cookie is a text file placed on your computer by a website to enable that website to work more efficiently by recognising that you have visited that website before. Cookies make it easier for you to maintain your preferences on the website. By seeing how you use the website, we can tailor the website around your preferences and measure usability of the website. Most websites use cookies to provide information about how you use that site. Web browsers allow control of cookies through the browser settings.

· Essential Cookies: These cookies are necessary for the proper functioning of the website. These include features such as saving user preferences, sorting our news and blog entries by tags, and saving search filters and parameters. We also store cookies that are used for session persistence and routing of user requests to the correct backend servers. These helps ensure efficient and reliable operation of web applications.

· Analytical/Performance Cookies: These cookies help us analyse website traffic and usage patterns, allowing us to improve our content and services, ensure the correct loading of pages, and optimise our website for search engines.

· Marketing Cookies: We may use cookies for marketing purposes, such as tracking advertisement performance, user interaction with pages, and understanding current trends to create targeted content.

For more information visit the All About Cookies website. See this page http://www.allaboutcookies.org/manage-cookies/ on how to change Cookie Settings on your browser.

This website, like most websites, makes use of session cookies and other types of cookies.

We obtain information about your usage of the website by using a cookie file, to help us to improve the website and to deliver a better and more personalised service. We collect information about your computer, including, where available, your IP address, operating system, and browser type, for system administration, to report aggregate information to our advertisers, to record session information and/or to assist you in browsing the website.

The website uses Google Analytics to collect information about how visitors use the website. The Cookies used by this product collect information in an anonymous form and are used by many different websites. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you wish to opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout

To request a copy of the data we hold on to you, please contact the data protection officer at dataprotection@mtu.ie. We will respond within 1 month. No fee will apply.

You have the right to lodge a complaint with the Office of the Data Protection Commissioner with regards to our processing your Personal Data. You can contact the Office of the Data Protection Commissioner as follows:

Ireland

Office of the Data Protection Commissioner Canal House, Station Road, Portarlington, County Laois

Phone: +353 57 868 4800 / 353 761 104 800 LoCall: 1890 25 22 31 Email: info@dataprotection.ie Fax: +353 57 868 4757

This website may contain links to other websites.

Cyber Skills is not responsible for the privacy policies or practices of any third party you visit through these links.

By using our website, you consent to the collection and use of this information by Cyber Skills. We will obtain consent from you when we collect this data through our website form. See above “What information do we collect? How do we use it?” for further details. Should you wish to withdraw consent, please contact dataprotection@mtu.ie We will respond within 1 month.

This website is not targeted at children under the age of 13. We do not knowingly collect personal information from any person who is under the age of 13. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as soon as reasonably possible. If you have reason to believe that this has occurred, please contact us at dataprotection@mtu.ie

We recommend that children aged 13 and under seek their parents or legal guardian’s permission before using the website or submitting any personal information to us through the website.